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"The Bottomline for Well-Being in the Workplace" with Jocelyn Pepe


In this episode, Jocelyn Pepe speaks with Christie Mann about how health is the foundation of life and how organizations are suffering because of a lack of understanding of how important wellbeing is.

She points out that we are not moving the needle on burnout and that burnout is having a very negative impact on our workforce, our people, our productivity, and our profits.

Jocelyn provides numerous nuggets of wisdom on how companies can work toward moving the needle and ultimately improving their bottom line by making well-being an integral part of the strategy.

In This Episode:

  • The 3 levels of stigma around mental health

  • How storytelling from the top improves the culture

  • Leading with vulnerability

  • Working WITH home rather than AT home

  • Making sure the right person is in the right position

  • Why it’s important to bring in external resources

  • Getting your employees to be aware of and use your resources and tools for well-being

  • Boundary setting

  • Modeling authentic well-being

  • The importance of rest

  • Following the cycles

  • Going slow to go fast

Quotations to Share:

“Wellbeing is the foundation of performance.” ~Jocelyn Pepe

“Health is the foundation of life. Organizations are struggling, the statistics are staggering, and organizations really need to understand how important wellbeing is.” ~Jocelyn Pepe

“We are not moving the needle on burnout. Burnout is having a very negative impact on our workforce, our people, our productivity, and our profits.” ~Jocelyn Pepe

“I relate burnout to stigma. So even if I can compare it to my own experience of suffering burnout in my professional life, I was terrified to speak up, and take a break.” ~Jocelyn Pepe

“The unfortunate statistic from McKinsey is that somewhere between 51% and 54% of employees do not feel valued by their leaders or feel a sense of belonging in their organization. And then 54% of those people say they actually don't feel valued by their organization as a whole.” ~Jocelyn Pepe

“The best way to approach this is through coaching skills because you don't need to be a therapist or a mental health expert. Having the skills of coaching helps you understand another human being's experience and be with it. And that's what employees are looking for.” ~Jocelyn Pepe

When people have an opportunity to, whether it be in a coaching conversation or in life, have the ability to feel, think, rest, and restore innovation comes with that.” ~Jocelyn Pepe

“In terms of well-being in the workplace, leveraging external support, even if you have a well-being lead or a team who's dedicated to this, having that third party perspective is really useful, especially right now as we're building cultures of wellbeing.” ~Jocelyn Pepe

“In the past, I feel well-being has been a benefit or a ‘nice to have.’ It's a non-negotiable with wellbeing being the foundation of performance, the foundation of your business.” ~Jocelyn Pepe

“The great resignation is not slowing down. It's actually projected to speed up. Nobody is immune to this. Nobody is immune to people leaving their organization, and then that leaves everybody else in the organization having to pick up the pieces and double down on work, exacerbating this pandemic of burnout.” ~Jocelyn Pepe

“It's happening at all levels, and it's going to continue to do so unless well-being becomes integrated into the threads of your organization and the way you're building your business.” ~Jocelyn Pepe

“Is your organization willing to take well-being serious enough that you make well-being the basis of your performance management system?” ~Jocelyn Pepe

“There is no choice anymore. There is no choice. The writing is on the wall. The past two years that people have been navigating whether someone feels like they're navigating stress or not, there's low-grade stress throughout this entire pandemic. That's impacting people's nervous systems. It's impacting their energy. It's impacting their social, physical, and mental health from the pillars of true living. It's had a negative impact, and now we need to slow down.” ~Jocelyn Pepe

“Wellbeing is no longer just something we check off, but it is a strategy. It's part of the overall business strategy.” ~Christie Mann

“Big change has to happen.” ~Jocelyn Pepe

“Are you willing to think so far out of the box that you put the human beings' well-being first and watch the performance thrive?” ~Jocelyn Pepe

“Say no to things that don’t serve your wellbeing.” ~Jocelyn Pepe

“Growing as human beings is a part of our well-being.” ~Jocelyn Pepe

“I'm still seeing people having Fridays off or five minutes in between calls and no meeting Mondays. That's all good, but that is not going to get us to the next level.” ~Christie Mann

“We are shifting our way of working, and the pandemic has forced us into this really incredible place to be reflective and take action in a new way.” ~Jocelyn Pepe

“We have to listen, and we can only listen when we slow down.” ~Jocelyn Pepe


Jocelyn Pepe is a health and wellness expert with a rich and varied background in coaching and educating on physical, mental, and social wellbeing. As a global facilitator, Jocelyn takes a holistic approach to training and developing human potential.

In her life, she has felt the impact of being highly engaged in her career and yet out of alignment with her overall health and wellbeing, leading to burnout. As a mother of three navigating divorce, Jocelyn experienced firsthand the power of transformational coaching and what happens when you shift your mindset and reach deep down to access what she always knew was possible.

Through her coaching and speaking engagements, Jocelyn brings the audience along on a journey of self-awareness and self-reflection around their habits and wellbeing. Jocelyn is fiercely committed to every individual realizing the benefits of having their physical, mental, and social well-being aligned to thrive personally and professionally.

Professional Designations:

Jocelyn is a Certified Professional Co-Active Coach (CPCC), a Registered Health Coach (RHCTM), a Professional Certified Coach (PCC) via the International Coaches Federation, and a member of the Health Coach Alliance. As a master’s student studying The Psychology & Neuroscience of Mental Health, Jocelyn is committed to bringing the most current and relevant research into TrU Living and the organization's partnerships for every individual to gain the tools to thrive.

You can reach Jocelyn here:

About UpLevel Productions: Founded by Christie Mann, MA, CPCC, PCC, and Rachel Baldi, CPCC, PCC, UpLevel creates, produces, and delivers Transformative Experiences, Workshops, Training, Events + Media that develop leaders who make our world a healthier, more alive, and connected place to be. As Associate CTI Faculty Partners, UpLevel is licensed to sell, produce and deliver Co-Active coach training and leadership development programs around the world to support the transformational growth of individuals and culture inside the workplace and organization. Instagram @uplevelproductions Facebook & LinkedIn @uplevelproductionscompany


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